Privacy Policy

Your privacy is important to us. Learn how we protect and handle your information.

Last updated: January 2024

Introduction

FasalPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number, address)
  • Business information and credentials
  • Financial information for loan applications
  • Agricultural and farming data
  • Identity verification documents

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our agri-fintech services
  • Processing loan applications and financial transactions
  • Communicating with you about our services
  • Analyzing website usage and improving user experience
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who help us provide our services
  • Financial Institutions: With banks and lenders for loan processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

info@fasalpay.com

Address

E-110, Khayaban-e-Jinnah, Lahore Cantt., Pakistan

Phone

+92 800 91919